Refund Policy

Introduction

At WAVEFORGE, we value your satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds may be granted. Please review this policy carefully.

Eligibility for Refunds

Refunds are issued for the following reasons:

• Receipt of a defective or damaged product.
• Non-receipt of the product within the expected delivery time.
• Wrong product received.

Requesting a Refund

To request a refund, please contact our customer service at [email protected] with your order details and reason for refund. Our team will review your request and respond within 3-5 business days.

Refund Process

Once your refund request is approved, your refund will be processed within 7-10 business days using the original method of payment. You will be notified via email once the refund has been issued.

Conditions

• Items must be returned in original packaging and condition.
• Proof of purchase is required for all refunds.
• Shipping costs are non-refundable unless the error was ours.

Contact Us

If you have any questions about this Refund Policy, please reach out to us at [email protected].